Privacy Policy
Effective Date: [01/05/2025]
Welcome to Myprinterhelpline.com, owned and operated by My Printer Helpline (“we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number (if submitted)
- Location/Address
- IP address
B. Non-Personal Information
- Browser type
- Device type
- Pages visited and time spent on the website
- Referring website addresses
2. How We Collect Your Information
We may collect your information in the following ways:
- When you fill out forms or contact us via email
- Automatically through cookies and analytics tools when you browse the site
- Through customer support interactions
3. Use of Your Information
We use the information we collect to:
- Respond to inquiries and provide support
- Improve our website and services
- Send promotional and service-related emails (with consent)
- Analyze site usage and optimize user experience
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Service providers assisting us with website operations
- Law enforcement or government agencies when required by law
- Third parties in the event of a business transfer
We do not sell your personal information.
5. Your Privacy Rights
A. GDPR (EU/EEA Residents)
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to lodge a complaint with a supervisory authority
Legal Basis for Processing: We process your personal data based on your consent, contract fulfillment, legal obligations, or our legitimate interests.
B. CCPA / CPRA (California Residents)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:
- Know what personal data we collect and how we use it
- Request deletion of your personal information
- Opt out of the sale of your personal data (we do not sell personal data)
- Request correction of inaccurate personal data
- Limit the use of sensitive personal information
To exercise these rights, email us at contact@myprinterhelpline.com.
C. CalOPPA (California Online Privacy Protection Act)
We comply with CalOPPA by:
- Providing a clear privacy policy linked on our homepage
- Notifying users of policy changes
- Honoring “Do Not Track” signals when set in browsers
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You may refuse cookies via your browser settings.
7. Data Retention
We retain personal information for as long as necessary to provide services and comply with legal obligations.
8. Data Security
We implement appropriate technical and organizational measures to secure your personal data, but no method of transmission over the Internet is 100% secure.
9. International Data Transfers
If you are accessing our website from outside the United States, your data may be transferred to and processed in the U.S. By using the site, you consent to such transfer.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we become aware, we will delete such data immediately.
11. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with a new “Effective Date”.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
My Printer Helpline
Email: contact@myprinterhelpline.com
Address: Leslie St, Fremont, California 94538